Everything flows here
Every project starts as a conversation. Every customer was once a lead. Every resolution began as a question. Work doesn't live in boxes, it flows. We built a place that knows that.
7 Connected Modules
Projects, CRM, Helpdesk, Communications, Pages, Portal, and AI, built to work together, not just coexist.
Zero app switching
Your tasks, deals, tickets, messages, docs, and calendar live in one place. No more tab juggling.
One record, full picture
Every customer, deal, and ticket carries the complete history, conversations, tasks, files, and activity.
Context carries forward
Lead becomes deal. Deal becomes project. Project becomes delivery. The story never breaks.
Seven instruments, one symphony
One platform, every tool your team needs.
One thread, start to finish
Real workflows that span every module. This is what connected looks like.
From first click to first delivery in one platform
A marketing agency gets a new lead. The whole journey, from qualification to project kickoff, happens inside Mosic without a single app switch.
The CEO opens the customer record and sees it all: the original lead, the deal that closed, the project that shipped, the tickets resolved, and the client's portal rating. One record, the whole relationship.
The Monday morning that runs itself
A team lead starts Monday with 40 things demanding attention: overdue tasks, stalled deals, SLA warnings, unread client messages.
By 9:15, the team lead has handled 40 items without opening a single app beyond Mosic. Zero breaches, two deals advanced, every team member has their Monday mapped.
The client who could see everything, and trusted you for it
A SaaS company gives their top 20 clients portal access. Those clients see their projects, submit tickets, read shared docs, and message the team, all from one place.
Ticket volume drops by a third. Response time halves. The account manager opens any customer record and sees tickets, projects, pages, conversations, and the deal that brought them in.
Every module, in focus
Each one powerful on its own. Together, something entirely different.
Your morning starts with one question: What should I do next?
Projects
28 itemsBacklog
In Progress
In Review
On Hold
Blocked
Completed
Open Today and your whole day is assembled for you: tasks due, tickets waiting, deals to follow up, conversations needing a reply. One list, sorted by urgency. Overdue catches what slipped. Upcoming maps the week. Inbox parks anything that doesn't have a date yet. Four views, your whole rhythm. Behind it all, a 5-level hierarchy gives every task a natural home. Kanban for flow. List for detail. Calendar for time. Dashboards at every level so you manage the work, not the people.
Every successful deal starts with a relationship worth building
Deals
21 itemsQualification
Needs Analysis
Proposal
Negotiation
Closed Won
Closed Lost
Leads enter and get scored manually: hot, warm, cold. Your team calls the right ones first. Drag deals through a visual pipeline that matches how you sell. Stalled deals surface before they die. Qualified leads convert to customers in one click, no data entry, no copy-paste. Every contact, deal, and customer record shows the full picture: conversations, tasks, tickets, files, activity. Your CRM doesn't just track sales, it knows the whole relationship.
Great support isn't fast, it's informed
SLA Health
60 active ticketsRecent Breaches
My Recent Tickets
API rate limiting errors
Webhook delivery failures
Integration config issues
Real-time sync latency
SSO configuration
Tickets
60 itemsOpen
In Progress
Waiting on Customer
Resolved
Every ticket gets a deadline based on priority and business hours. The SLA clock counts down live. Your team sees what's about to breach before it does. Smart routing means no ticket sits unassigned: Round Robin, Team Queue, or manual, you choose. When your agent opens a ticket, they see the full story: the customer's deals, projects, other tickets, and the complete email thread. Resolution closes with accountability: root cause, notes, and customer satisfaction ratings.
The right decisions come from the right context, every message, right where your decisions happen
Re: Migration - Data Validation Strategy
Re: CockroachDB Compatibility Matrix
Re: Rollback Plan Review
Connect Gmail, Outlook, or any IMAP provider. Portal messages land in the same inbox. Every reply is threaded, every conversation tracked. Topics gather every message about one thing from any channel. Your team sees who's viewing, who's typing, double replies become a thing of the past. The unified composer gives you rich formatting, templates, and scheduled sending. And every conversation shows up inside the contacts, deals, tickets, and projects it belongs to.
Your team already has all the answers, the only thing missing is a way to find them
Types
Categories
Pages
55 pagesDraft
Published
Under Review
A rich block editor with 14 block types stays out of your way while you write specs, meeting notes, runbooks, and guides. Pages organize into a parent-child tree with 20 page types so every document knows what it is. Any page becomes a template, cloned in one click. The real power: pages link to the tasks, projects, deals, tickets, and contacts they're about. Knowledge lives with the work, not in a folder nobody checks. Share pages with customers through the portal and your knowledge base writes itself.
Transparency and trust turn clients into lifetime partners
Good evening, Jordan
Here's what's happening in TechCorp Inc.
Support Tickets
6
open of 7 total
Projects
3
active of 3 total
Pages
4
shared with you
Recent Activity
Real-time Collaboration Engine
completed task 'Setup WebSocket server'
API rate limiting errors
opened a new support ticket
API rate limiting errors
replied to support ticket
API Integration Guide
published API Integration Guide
API Gateway v2
updated project status
One toggle in settings and your customers have a front door. Pick your URL, choose registration modes, and go live. Each customer gets a personalized dashboard with their tickets, projects, and shared pages. Five permission levels mean VIPs get full project access while everyone else gets a window. Customers create tickets, track progress, find answers in your knowledge base, and message your team. Portal conversations land in your inbox alongside email. Same thread, same team, no extra tool.
The result-driven workflow: Connect, Describe, Run, Complete
Now you tell your AI what you want. Mosic gives it 81 tools to make it happen. Create a customer, set up the project, add the onboarding tasks, write the welcome page, send the first email, one sentence. Works with Claude, ChatGPT, Gemini, and 9 more AI assistants. Smart search finds anything across every module, even with typos. Content intelligence lets your AI edit one paragraph instead of rewriting the whole page. Your permissions apply: the AI sees only what you see, nothing more.
The work was never broken. The tools were.
Mosic is where it comes back together.
