Features Overview

Mosic is a comprehensive project management platform that helps teams organize work, track progress, and collaborate effectively. This guide provides an overview of all major features and capabilities.

Core Features

Task Management

Create, organize, and track work with Mosic’s flexible task system.

Key capabilities:

Quick task creation with modal interface
6 priority levels (Low, Normal, High, Urgent, Critical, Blocker)
8 status options (Backlog, ToDo, In Progress, In Review, On Hold, Blocked, Completed, Cancelled)
Rich task details with descriptions, comments, and attachments
Multiple assignees per task
Subtasks for breaking down complex work
Time estimates and duration tracking
Task relations and dependencies
Custom checklists

Learn more: Task Management

Calendar & Events

Schedule events, manage your time, and integrate with Google Calendar.

Key capabilities:

Timeline view with hourly grid
Quick and full event creation modes
All-day and multi-day events
Recurring events (daily, weekly, monthly, yearly)
Guest invitations with RSVP tracking
Location and description fields
Google Calendar two-way synchronization
Google Meet integration
Timezone support with automatic conversion
Event-to-task linking

Learn more: Calendar & Events

Spaces

Organize work by team, department, or client with top-level organizational containers.

Key capabilities:

Hierarchical organization (Workspace → Space → Project → List → Task)
Wall and List view options
Space dashboard with analytics
Team member management with roles (Admin, Editor, Member, Viewer, Guest)
Space manager assignment
Public and private visibility settings
Performance metrics and insights
Project organization within spaces

Learn more: Spaces

Projects

Manage initiatives and campaigns within spaces.

Key capabilities:

Multiple view modes (Board, List, Timeline)
Project dashboard with completion metrics
Task list organization
Project status tracking
Team assignment and collaboration
Project settings and configuration
Progress visualization
Project-level analytics

Learn more: Projects

Lists (Task Lists)

Group and organize related tasks with flexible list management.

Key capabilities:

Kanban board view with status columns
List view for detailed task information
Custom status workflows (5+ status columns)
List managers and members
Public and private list visibility
List icons and color coding
Task count and progress tracking
Flexible task organization

Learn more: Lists

Customer Relationship Management

Manage contacts, customers, leads, and deals with built-in CRM tools.

Key capabilities:

Contact and customer management
Lead tracking and conversion
Deal pipelines with customizable stages
Customer organization management
Three visibility levels (Workspace, Team, Private)
Deal status workflows (Open, Won, Lost)

Learn more: Customer Relationship Management

Communication & Email

Connect email accounts, manage conversations, and coordinate messaging within Mosic.

Key capabilities:

IMAP email channel configuration with multiple accounts
Conversation threading and organization
Topics for grouping related conversations
Message composition with rich text and response templates
Folder-based email organization (Inbox, Sent, Archive, custom folders)
Contact-scoped conversation views
Email scheduling with configurable pull frequencies
Keyboard-driven navigation for fast email processing

Learn more: Communication & Email

Helpdesk & Tickets

Track and resolve support requests with a built-in ticketing system.

Key capabilities:

Ticket creation and management
Ticket types and categories
SLA policies with business hours
Ticket assignment and status tracking
Resolution and closure workflows

Learn more: Helpdesk & Tickets

Customer Portal

Provide external users with controlled access to shared information.

Key capabilities:

Separate permission system for portal users
Per-document access controls
Independent authentication from workspace members
Secure sharing without exposing the main application

Learn more: Customer Portal

Pages & Documents

Create and manage rich-text documents within your workspace.

Key capabilities:

Rich-text page editor
Document organization within workspace hierarchy
Page linking and cross-references

Learn more: Pages & Documents

Workspaces

Top-level organizational units that isolate teams, projects, and data.

Key capabilities:

Complete data isolation between workspaces
Workspace-level member management
Subscription and billing management
Workspace settings and configuration

Learn more: Workspaces

Today Page

Focus on tasks and events due today with multiple view options.

Available views:

List View - Traditional task list with metadata
Board View - Kanban-style organization by status
Calendar View - Timeline with hourly grid

Features:

Date navigation controls
Time estimate summaries
Task filtering and grouping
Quick task creation
Real-time updates

Upcoming Page

Plan future work with date-based task organization.

Available views:

Due View - Tasks organized by due date columns
Inbox View - Unscheduled tasks with no start or due date
Calendar View - Timeline visualization

Features:

Overdue task indicators
Time estimate totals per date
Collapsible date sections
Future task visibility
Planning tools

Feed & Activity Stream

Track changes and updates across your workspace through embedded activity feeds.

Features:

Activity feeds embedded in dashboards (Personal, Workspace, Project, Space, Task List)
Activity timelines in detail page sidebar tabs
Chronological activity display
Activity type indicators (Status Change, Priority Change, Description Change)
Filter options (All, Mentions, Sender, Type)
Real-time activity updates
Activity history
User mentions and notifications

Note: There is no standalone Feed page. Activity feeds appear where they’re most relevant — in dashboards and detail pages. Use the Notifications page (bell icon) for personal notification management.

Inbox & Notifications

Stay informed about important updates and mentions.

Features:

Notification count badges
Task list format display
Chronological organization
Multiple notification types
Real-time notification delivery
Notification preferences

Learn more: Notifications

Dashboard

Monitor personal and team performance with analytics.

Features:

Personal analytics view
Performance metrics
Task completion trends
Workload visualization
Activity summaries
Custom date ranges

Pinned Items

Quick access to your favorite tasks, projects, and pages from the sidebar.

Features:

Pin tasks, projects, lists, and pages for quick access
Drag-and-drop reordering
Collapsible sidebar section
Per-user pinned items

Settings & Configuration

General Settings

Configure your basic preferences.

Options:

Language selection
Timezone configuration
System preferences
Default settings

Profile Settings

Manage your personal information.

Options:

Name and email
Bio and description
Password management
Profile customization

Appearance

Customize the look and feel of Mosic.

Options:

Theme selection
Color preferences
Visual customization
Display settings

Notification Settings

Control how you receive notifications.

Options:

Email notification preferences
Notification digest settings
Quiet hours configuration
Notification rules and filters
Real-time notification settings

Calendar Settings

Configure calendar and Google Calendar integration.

Options:

Google Calendar authorization
Multiple calendar accounts
Sync preferences (pull/push)
Default calendar selection
Calendar visibility settings
Timezone configuration

Workspace Settings

Manage workspace-level configuration.

Options:

Workspace information
Member management
Workspace roles and permissions
Workspace preferences

Team Management

Create and manage teams for CRM visibility and workspace organization.

Features:

Team creation with custom names and colors
Team member assignment
CRM visibility controls (teams control which contacts and deals members can see)
Admin-only management (workspace editors and administrators)

Schedule & Working Hours

Define your working and quiet hours for notifications.

Options:

Working hours schedule for each day of the week
Quiet hours configuration
Notification delivery preferences based on schedule

Subscription & Billing

Manage your Mosic subscription.

Features:

Plan information
Billing details
Subscription management
Usage tracking

Collaboration Features

Comments

Discuss work with team members using rich text comments.

Features:

Rich text editor with formatting toolbar
@mentions for user notifications
Threaded discussions
Comment history
Text formatting (bold, italic, lists, tables)
Link and image embedding
Code blocks

Assignments

Delegate work to team members.

Features:

Multiple assignees per task
User avatars and identification
Assignee notifications
Workspace member restrictions
Assignment history

Subscribers

Automatic subscription system for notifications.

Features:

@mention-based auto-subscription
Custom subscriber lists
Notification delivery
Subscription management
Workspace member validation

Relations & Links

Connect documents and track dependencies across your workspace.

Features:

Document linking between tasks, events, projects, and more
Relation types (Related, Depends, Blocker, Child)
Bi-directional relationships
External link support
Relation visualization

Learn more: Relations & Links

Attachments

Add files and documents to tasks and other items.

Features:

File upload support
Document attachment
File size limits (up to 100MB)
Attachment management
File organization

Advanced Features

View & Filters System

Customize how you see and organize information.

Capabilities:

Group by controls
Sort by options
Show/hide empty groups
Active filters display
Custom filter creation
Filter combinations
Save filter presets

Integration:

Works across Today page, Tasks, Tags, and other views
Persistent filter settings
Quick filter access

Google Calendar Integration

Seamless two-way synchronization with Google Calendar.

Features:

OAuth 2.0 authorization
Multiple Google account support
Multiple calendar synchronization
Two-way sync (pull and push)
Automatic background sync
Sync status indicators
Conflict resolution
Event ID tracking
Retry mechanism for failed syncs
Google Meet link integration
Attendee synchronization
Calendar color preservation

Sync statuses:

Synced - Successfully synchronized
Pending - Queued for sync
Failed - Sync error occurred
Conflict - Conflicting changes
Deleted - Removed in Google Calendar

Note: Sync status colors may vary by interface theme.

Recurring Events

Schedule repeating events automatically.

Features:

Daily, weekly, monthly, yearly recurrence
Custom day selection for weekly events
Optional end date
Indefinite recurrence support
Google Calendar sync for recurring patterns

Timezone Support

Intelligent timezone handling for global teams.

Features:

Full IANA timezone database
Automatic timezone conversion
User-specific timezone preferences
Event-level timezone storage
UTC-based data storage
Daylight Saving Time handling
Timezone display in event details

Real-time Updates

Stay synchronized with automatic updates.

Features:

WebSocket-based real-time communication
Instant task updates
Live notification delivery
Activity feed updates
Collaboration synchronization

Permission System

Workspace-based access control and security.

Features:

Workspace isolation
Role-based permissions (Admin, Editor, Member, Viewer, Guest)
Resource-level permissions (Read, Update, Delete, Create)
Private/public visibility settings
Member management
Space and project-level access control

Activity Tracking

Comprehensive audit trail of all changes.

Features:

Automatic activity logging
Change history tracking
User attribution
Timestamp recording
Activity feed display
Filterable activity stream

Teams & Invitations

Invite team members and organize groups within your workspace.

Features:

Email-based invitations with role selection
Single-use and multi-use invitation links
Invitation expiry management
Team member directory

Learn more: Teams & Invitations

Keyboard Shortcuts

Navigate and perform actions quickly using keyboard shortcuts.

Features:

Global navigation shortcuts
Task action shortcuts
Quick creation shortcuts
Context-sensitive shortcuts

Learn more: Keyboard Shortcuts

Organizational Structure

Mosic uses a hierarchical organization system:

Workspace (Top-level organization)
└── Space (Department/Team/Client)
    └── Project (Initiative/Campaign)
        └── List (Task collection)
            └── Task (Individual work item)

Key concepts:

Workspaces isolate different organizations or companies
Spaces organize by team, department, or client
Projects contain related work initiatives
Lists group tasks with custom workflows
Tasks represent individual work items

Authentication & Security

User Authentication

Secure account access with multiple options.

Features:

Email and password login
Password recovery
New user registration
Email verification
Session management
Secure authentication

Security Features

Enterprise-grade security and data protection.

Features:

Workspace isolation
Permission-based access control
Role-based security
Private resource support
Secure API endpoints
Data validation

Help & Support

In-App Help

Access help and documentation within Mosic.

Available resources:

Help Center with category navigation
Getting Started guides
Feature documentation
FAQ section
Contact support options

AI Assistant Integration

Connect AI assistants like Claude Desktop to manage Mosic data using natural language.

Key capabilities:

MCP (Model Context Protocol) server for AI tool access with 81 tools across 19 categories
Natural language task creation, updates, and queries
CRM operations (convert leads, manage deals)
Helpdesk ticket management via AI
Email search and messaging through AI assistants
Activity log viewing and management through AI assistants
OAuth 2.1 + PKCE secure authentication
Permission-aware AI access (AI sees only what you can see)

Learn more: AI Assistant Integration

Integration Capabilities

Google Calendar

Full two-way synchronization with Google Calendar.

Features:

OAuth 2.0 authorization
Multiple account support
Calendar selection
Event synchronization
Google Meet integration
Attendee management

External Links

Connect to external resources and documents.

Features:

External link storage
URL validation
Link descriptions
Document associations
Quick access to external resources

Feature Availability

Core Features

The following features are implemented and documented in this guide:

Task management (creation, editing, status, priority)
Calendar and events
Google Calendar integration
Spaces, projects, and lists
Tags system
Today page (all views)
Upcoming page (Due and Inbox views)
Feed and activity stream
Inbox and notifications
Communication and email
CRM (contacts, customers, leads, deals, pipelines)
Helpdesk and tickets
Customer portal
Pages and documents
Workspaces
Permission system
Relations and links
Teams and invitations
Dashboard
Settings and preferences
Navigation and sidebar
View and filters system
Comments and collaboration
Authentication system

Getting Started

New to Mosic? Follow this recommended learning path:

Authentication - Create account and log in
Navigation & Sidebar - Learn to navigate the interface
Task Management - Create and manage tasks
Today Page - Use the daily workflow
Calendar & Events - Schedule events
Spaces - Organize work by team
Projects - Manage initiatives
Lists - Group related tasks

Feature Documentation Index

Features

Getting Started

Guides

Notifications — Track activity through embedded feeds and the Notifications page
Inbox — Manage your unscheduled personal tasks
Today Page — Plan your day and track daily tasks
Upcoming Page — Plan ahead and manage future tasks

Reference

Need Help?

In-app help: Access the Help Center from the main navigation
Contact support: support@mosic.pro
Documentation: Browse the complete documentation in the sidebar
FAQ: Check feature-specific FAQ sections in each feature guide